Privacy Policy

This Privacy Policy describes how Kosmoy, including its affiliates and subsidiaries (collectively, “Kosmoy”, “our”, “us” and “we”) collects, uses and discloses personal data, as well as any choices you have with respect to this personal data.

Applicability

This Privacy Policy applies to Kosmoy's online collaboration tools and platform, including the associated Kosmoy mobile and desktop applications (collectively, the “Services”), Kosmoy.com and other Kosmoy websites (collectively, the “Websites”) and other interactions you may have with Kosmoy, including the processing of any messages, files, prompts or other content submitted through our Services (collectively, “Customer Content”).

Information We Collect

Information You Provide

Account information: name, email address, phone number, company name, and similar contact details when you register for an account, request a demo, or contact us. Payment information: billing details processed through secure third-party payment processors.

Information We Collect Automatically

Usage data: features accessed, pages visited, interactions with the Service. Device and browser information: IP address, browser type, operating system, device identifiers. Log data: access times, error logs, and referring URLs.

How We Use Information

We use personal data to:

• Provide, maintain, and improve the Services
• Process transactions and send related notices
• Send technical alerts, updates, and security notifications
• Respond to inquiries and provide customer support
• Monitor and analyze usage trends and preferences
• Comply with legal obligations and enforce our terms

Data Sharing

We do not sell personal data. We may share information with: service providers who assist in operating the Services, professional advisors, law enforcement when required by law, and in connection with business transfers (merger, acquisition, etc.).

Data Retention

We retain personal data for as long as necessary to provide the Services and fulfill the purposes described in this policy. When data is no longer needed, we securely delete or anonymize it.

Security

We implement appropriate technical and organizational security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

Your Rights

Depending on your jurisdiction, you may have the right to: access your personal data, correct inaccurate data, request deletion, restrict processing, data portability, and object to processing. To exercise these rights, contact us at info@kosmoy.com.

International Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses where applicable.

Cookies

We use cookies and similar technologies to operate and improve the Services. You can manage cookie preferences through your browser settings. Essential cookies are required for the Services to function.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the “Last updated” date.

Contact

Kosmoy
Piazza Borromeo 14, 20123 Milan, Italy
Email: info@kosmoy.com
Phone: +1.315.873.2321